What Information About Me Is Collected and Stored?
We collect two basic types of information from you in conjunction with your use of the Service: Personal Information and Non-Personal Information. "Personal information" is any information that can individually identify you and includes, among other things, your name, e-mail address, telephone number, postal address, credit card, billing and contact information. It does not include information that is encoded or anonymized, or publicly available information that has not been combined with non-public information. “Non-Personal Information” includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the Service, and the Internet.
As a general matter, you can browse the Service without submitting your Personal Information to us. However, there are a number of circumstances in which you may supply us or our agents with your Personal Information. Common situations where we may collect your Personal Information include:
Non Personal Information
When you interact with the Service, we may collect certain information that does not identify you individually, and our servers may automatically keep an activity log of your use of our Service. Generally, we collect and store the following categories of Non-Personal Information:
Collection of Personal Information from Social Media
When you interact with any Reflect page or account on a social media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn, YouTube, or Pinterest, we may collect the Personal Information that you make available to us on that page or account including your account ID or “handle". However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such Personal Information that we are permitted to collect by these social media platforms. If you publish your social media profile on our Service, we may collect Personal Information that you make available as part of that profile.
Collection of Personal and Non-Personal Information from Other Sources
We may also collect and store information about you that we receive from other sources (including from our offline interactions with you) to, among other things, enable us to update and correct the information contained in our database and to better customize your experience on the Service.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you delete or decline cookies, some features of the Sites may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
We do not use flash cookies, web storage, web beacons or other technology that tracks your browsing history across multiple websites.
Is Personal Information Collected From Children?
Reflect does not knowingly collect personal identifiable information from children under 13 years of age.
How Do We Use Your Information?
We use the information we learn from you to help us personalize and improve your experience with the Service. We may use your Personal and Non-Personal Information in the following ways:
Use of Your Location Information
We may use your location information to:
Combination of Your Information
We may use information from one portion of our Service in another, or in reports and analyses, all of which are owned and operated by Reflect. We may combine information gathered from multiple portions of the Service into a single customer record, analysis or report. We may also use or combine information that we collect off-line or receive from third party sources to enhance, expand, and check the accuracy of our customer records.
Use of Payment Information
We only use payment information, such as credit card numbers, to process payments (we use a third party payment processor to do this), to retrieve account information for a user, to determine whether a user is eligible for particular promotions, and to detect abuse of the Reflect Services.
Who Do We Provide Your Information To?
Business Partners and Third Parties
We have third party agents, subsidiaries, affiliates, and partners that perform functions on our behalf, such as hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Service.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Service; (b) protect and defend our rights or property, the Service or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Service or the public. This includes exchanging information with other companies and organizations for fraud protection.
E-mail communications sent from us or through us are designed to improve your experience using the Service. By using the Service, you specifically agree to receive e-mail communications. If you do not wish to receive these communications, please do not use the Services.
What Steps Are Taken To Keep Personal Information Secure?
We are concerned about ensuring the security of your Personal Information. We exercise great care in providing secure transmission of your information from your device to our servers. Personal Information collected by our Service is stored in secure operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you. Please understand, however, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
How Can We Transfer Your Personal Information?
How Long Do We Keep Your Information?
Following termination or deactivation of your account, Reflect, its affiliates, or its service providers may retain information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about termination or deactivation of your account, please contact us directly at firstname.lastname@example.org.
What Happens When I Link To or From Another Website?
Changes to This Policy
How Do I Opt-Out or Correct Information About Me
You may always opt-out of receiving future e-mail messages and newsletters from Reflect. We provide you with the opportunity to opt-out of receiving communications from us by going into your profile settings and choosing the appropriate options. To opt-out, you can also send us a message at email@example.com. Please note, however, that you generally cannot opt-out of service related announcements, e.g. if the Service is temporarily suspended or if delivery of a product or service is delayed.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Reflect who are California residents to request certain information regarding its disclosure of their Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org with “My California Privacy Rights” in the subject line. These Services will respect your browser’s Do Not Track signals (or other well-established, commercially available mechanisms that provide you with the ability to exercise choice regarding the collection of Personal Information). If we receive a Do Not Track notice, we will stop using any Personal Information for online behavioral advertising purposes.
Last Updated: September 15, 2015